Facebook-f
Privacy Policy for MPTApp and www.mptransport.co.uk

Effective Date: 01/04/2026

This Privacy Policy applies to:

  • The mobile application “MPTApp” (the “App”) published on Google Play by MPT Driver App (the developer listed on the Google Play Store)
  • The website www.mptransport.co.uk (the “Website”)

 

MPT Driver App is operated by MP Transport Limited, the legal entity responsible for the collection and processing of personal data through both the App and Website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

This policy complies with:

  • UK GDPR and Data Protection Act 2018
  • Google Play Developer Policies (including User Data & Data Safety requirements)

 

 

1. Information We Collect

A. Personal Data

  • Name
  • Email address
  • Phone number
  • Business/company details
  • Account login credentials

 

B. Usage Data

  • IP address
  • Device type and operating system
  • App and website usage data

 

C. Location Data (App Only)

We collect precise location data to:

  • Display delivery locations
  • Support navigation
  • Enable job tracking

 

Important:

• Collected only while the app is in use (foreground only)

• No background tracking

• Requires explicit user permission

 

D. Photos and Camera Data (App Only)

Used strictly for:

  • Proof of delivery

 

Images are not used for marketing and are only accessible within the service.

 

E. Website Data

When using our website, we may collect:

  • Contact form submissions (name, email, phone)
  • IP address and browser details
  • Website interaction data

 

 

2. How We Use Your Information

We use data to:

  • Provide and operate our services
  • Manage user accounts and authentication
  • Assign and manage delivery jobs
  • Provide navigation and tracking
  • Capture proof of delivery
  • Respond to website enquiries
  • Improve performance and user experience
  • Communicate with users
  • Prevent fraud and ensure security
  • Comply with legal obligations

 

 

3. Legal Basis for Processing

We rely on:

  • Contractual necessity
  • Legitimate interests
  • Legal obligations
  • Consent (for permissions, cookies, and optional features)

 

 

4. Data Sharing

We may share data with:

  • Hosting and cloud service providers
  • Analytics providers (e.g. Google Analytics / Firebase)
  • Operational partners where necessary
  • Legal authorities when required

 

We do NOT:

  • Sell personal data
  • Use data for advertising

 

 

5. Data Retention

We retain data:

  • While your account is active
  • As required for legal and business purposes

 

Proof of delivery data may be retained for audit and operational needs.

 

 

6. Data Security

We implement safeguards including:

  • Secure infrastructure
  • Access controls
  • Encryption where appropriate

 

 

7. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability

 

Data Deletion Requests

Email: privacy@mptransport.co.uk

 

 

8. Children’s Privacy

Our services are not intended for individuals under 18.

 

 

9. Third-Party Services

We may use:

  • Google Analytics (website)
  • Firebase / analytics tools (app)

 

These providers have their own privacy policies.

 

 

10. International Data Transfers

Data may be processed outside the UK with appropriate safeguards.

 

 

11. App Permissions (Google Play Compliance)

The App may request:

  • Location (Foreground Only): navigation and job tracking
  • Camera: proof of delivery photos
  • Photos/Storage: upload delivery images

 

Permissions are requested at runtime and only used for core functionality.

 

 

12. Website Cookies and Tracking

We use cookies to:

  • Ensure website functionality
  • Analyse traffic
  • Improve user experience

 

Cookie Control

Users can:

  • Accept or reject cookies via our cookie banner
  • Adjust browser settings to manage cookies

 

 

13. Data Safety (Google Play)

We confirm:

  • Data is collected only for core functionality
  • Users are informed before collection
  • Data is not sold or used for advertising
  • Users can request deletion

 

 

14. Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised date.

 

 

15. Contact Us

MP Transport Limited
Mitre House
Pitt Street West, Burslem
Stoke-on-Trent, ST6 3JW
United Kingdom
Website: https://www.mptransport.co.uk
Email: privacy@mptransport.co.uk